Download a nine-step guide to better empathetic listening and collaboration skills

Written by Alistair Gordon And Dominic Johnson 18 Jun 2021

It’s a work meeting: are you listening, or are you waiting your turn to speak? Are you present? Are you ignoring the emotional story behind a conversation?

It’s time to listen not just to the facts, but also to the emotional make-up of people’s messages. Then they feel valued, understood and heard. Which fosters commitment and collaboration.

It’s called empathetic listening. Download a nine-step guide to improve your conversation and listening skills.

Download our book Chapter on how to improve collaboration through intensive empathetic listening